1. General

The following terms and conditions apply to all orders placed by the customer with Humboo Rafał Ołtuszyk, hereinafter referred to as “Humboo”, at the Humboo website, mobile website, or mobile application, or via telephone.

By using Humboo.com and/or placing an order, you agree to be bound by the terms and conditions set out herein (the ”Terms”). Please make sure you have read and understood the Terms before placing your order.

Only persons 18 years or older, who are not under guardianship, or legal person

The inclusion of any products or services on Humboo.com at a particular time does not imply or warrant that these products or services will be available at any time. We reserve the right to discontinue any product at any time.

We reserve the right to amend these Terms from time to time without prior notice to you. The version of the Terms that will apply to your order will be those on Humboo.com at the time you place your order.

2. Prices and delivery charges

The prices displayed at Humboo.com include the statutory Value Added Tax but do not include a delivery charge. Delivery costs are set individually, depending on the weight of the order.

3. Ordering/conclusion of contract

The ordering options available to you are via Humboo.com emial message or telephone.

4. Delivery

Humboo exercises the utmost diligence in accepting and processing orders and will endeavour to deliver your order to an address , in accordance with your selected delivery option.

Humboo endeavours to dispatch orders in the fastest possible time and in the order in which they are placed. We aim to deliver within 2 to 7 days following confirmation of an order, unless otherwise agreed.

5. Withdrawal of Order

Before you pay for the order, you can opt out of it without incurring any consequences.
After paying for the order, you can also opt out, but it may be necessary to cover the costs incurred, eg the cost of making a return transfer.
ATTENTION: It is not possible to cancel the product with individual print, after the product is already done.
Always if you have intention of resigning order, you must inform us immediately.

We will provide a refund attempting to use the same method used to make the payment (or, if the items have not yet been paid for, reflect the return of the items in your account balance) as soon as possible and at the latest within 14 days of receiving your notice of cancellation, provided we have received the items or evidence of you having sent back the items. Another payment method may be used for the refund, provided that you consent to such change; in any case this will not generate any additional charges.

6. Returns

Up to 14 days from the date of delivery, you can return them in the event of dissatisfaction with quality. ATTENTION: This applies only to standard goods. It is not possible to return goods made to individual order.
Humboo guarantees a full refund of the returned items in accordance with section 5 (Withdrawal of Order), provided that all items are returned in the same condition they were in upon your receipt. This means the items should not have been damaged, soiled, washed, altered or worn (other than to try the item on) and that any labels or tags should be intact.

7. Payment methods

Polish clients – supported forms of payment are bank transfer and courier pickup.
Customers from other countries – the only supported form of payment is a bank transfer.

8. Our Liability

Nothing in these Terms shall exclude or limit Humboo liability with regard to any matter for which it would be unlawful for us to limit or exclude our liability.

9. Colours and measurements

We make all reasonable efforts to accurately display the attributes of our products, including composition and colours. The colour you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colours.

An item’s measurements given on hm.com are only approximate values to give you a better understanding of the model or fit of that specific item, and not a definite guarantee of the actual measurements of the item you receive. The final measurements of an item may vary depending on the material used in its production.

10. Guarantee

If there are defects in the goods you have purchased, Humboo abides by all statutory guarantee regulations. If you have a complaint regarding obvious material or manufacturing faults in goods that we have supplied, including damage incurred in transit, please let us know by returning the goods.

11. Assignment

reserves the right to assign or pledge to third parties any claim(s) for payment including any payment instalments which have arisen in connection with the delivery of goods.

12. Severance

If any part of these Terms is disallowed or found to be ineffective by any court or regulator, the other Terms shall continue to apply.

13. Ownership of rights

All intellectual property rights, such as trademarks and copyrights at Humboo remain with Humboo and its subsidiaries or licensors. Any use of Humboo or its contents, including copying or storing such content in whole or part, other than for your own personal, non-commercial use, is prohibited without the permission of Humboo

14. Company Information

HUMBOO sp. z o.o.
Szóstka 77,
21-570 Drelów
Poland
NIP: 5372658135
REGON: 388608293

Contact:
e-mail:info@humboo.com
telefon: 514 570 091